THE government has directed the Land Transport Regulatory Authority (LATRA) to ensure that all owners of digital ticketing platforms in Tanzania integrate their systems with the government’s unified ticketing system, ‘safari tiketi’, in accordance with existing laws and regulations.

Speaking during a visit to LATRA’s pavilion over the weekend at the 49th Dar es Salaam International Trade Fair (DITF) on July 5, Prof. Kahyarara said this directive is in line with President Samia Suluhu Hassan’s instruction to enhance transparency and efficiency in the country’s public transport services.

“I recall that when President Samia launched the modern train service in Dodoma, she issued eight directives—one of which was the implementation of a unified e-ticketing system. We commend LATRA for making this a reality. The ‘safari tiketi’ system enables passengers to book bus and train tickets online, seamlessly,” Prof. Kahyarara said.

He added that the system supports bus operators by providing instant revenue collection and real-time tracking of passenger volumes and vehicle operations, improving oversight and service delivery.

LATRA director general, CPA Habibu Suluo issued a stern warning to bus operators against using unregistered e-ticketing companies. He stated that from July 14, 2025, it will be unlawful to operate without LATRA-approved e-ticketing systems.

“Operators must ensure they do not work with unapproved ticketing platforms. After July 14, any company found in violation will be prohibited from operating. LATRA will also withhold transport licences from any non-compliant operator,” Suluo said.

As of July 2, 2025, LATRA approved three e-ticketing companies: Otapp Agency Company Limited, Hashtech Tanzania Limited, and Iyishe Company Limited. An additional six companies, AB Courier Express Ltd, Busbora Company Ltd, Logix Company Ltd, Mkombozi Infotech Company, Sepatech Company Ltd, and Web Corporation Ltd, were given 14 days to address technical challenges before final approval.

Two other companies, Duarani Innovative Company and Itule Company — were flagged for major compliance issues and have been given a 7-day grace period. If they fail to meet the required standards, they will be barred from offering e-ticketing services, and their clients will be advised to migrate to approved providers.

According to Regulation 5 of the 2024 LATRA Online Ticketing Regulations, published in Government Gazette No. 20 of January 12, 2024, any e-ticketing system must include cyber-security protections and be technically compatible with government infrastructure.